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Google Rating
4.6
Based on 88 reviews
Venus Packaging
4.6
Justine Curtis
1737424374
We have been using Venus Packaging for 8 years now for our cake manufacturing business in Richmond. We have purchased several of their sealing machines which we are still using to this day even though we have a flow wrap machine for bigger jobs.We also purchase pallet wrap and packing tape on a regular basis.The team at Venus are always happy and chatty and nothing is s problem. Thanks for your excellent service always.
Sarah Maclean
1732417800
We recently reviewed some different shrink wrappers and decided on Venus Uni H25 as the customer service from beginning to end was easily the best. I spoke with the sales team, organised a demo the next day, where we brought 2 of our products to be shrink wrapped so we could see how they looked. Ended up purchasing the next day. Our staff love the ease of use and efficiencies that our new wrapper has given us. 👍🏻👍🏻 Thanks Venus!
Emma Pidgeon
1732405266
Fantastic company to deal with, have purchased from them for many years. Now order pick up is even easier at their new Coburg location. Plenty of parking and friendly service.
Joanne Roberts
1732345146
Recently purchased some Magic Seal Bags from Venus online. They are always great quality, with a strong and secure, reliable seal.I will keep using these bags for sure. Great product!
Marie-Claire O'Callaghan
1729241119
My bench top heat sealer is fabulous! I wasn’t sure which model to buy so I called them and was given all the info I needed to buy the right one for my small business. The sales person I spoke to was really helpful. Heat sealer arrived the day after I ordered it. Recommend to everyone!
Lana Blackmore
1729210069
I purchased my heat sealer from Venus 4 years to use in my cookie business! Best investment ever! Hasn’t skipped a beat after being used numerous times a week! I’ve needed to replace the heat strip once only because I melted a bag that wasn’t meant to be used on it. Getting a replacement part was quick & easy.
madu Egodawatte
1729206266
Amazing Product & Service!I'm absolutely in love with the Venus sealer! As a cookie maker, this has been the best investment I've made for my business this year. The staff are wonderful to deal with—friendly, knowledgeable, and super helpful. I highly recommend this sealer to anyone making cookies for a living. It’s a game changer! 🙌🏽
Emi Hemphill
1729129491
I love my Kraft Paper Dispenser! It's perfect for fulfilling orders for my small business and I use it every day. Makes my life so much easier.The online shop was also super easy to navigate and purchase from.
Michelle Tyrrell
1729128227
I have just purchased from Venus Packaging for the first time via their online shop.The heat VHS heat sealer works exactly as expected and I found the online shop very easy to use and product was delivered the next day by courier.5 stars!
Andy Huang
1686788787
Great service. Easy to deal with great product range. The wholesale team are great the best service in the Melbourne. Don't go anywhere else. Stick to them. 👍👍
John Oliver
1677035625
Venus have been part of the Industrial Packaging sector in Australia for a long time. Their range is great, with capable personnel to back it up. Well worth a try!
JASON OVERFORS
1672355418
Very friendly and knowledgeable staff. Would highly recommend for all your packaging needs.
Julie-Ann Ricci
1669892625
I'm very impressed with Venus Packaging. Their sales representative, Peter, replied to my emails in a prompt and friendly manner, ensuring the process of purchasing an Impulse heat sealer was an easy one. I placed my order at 4:50 on Friday evening and was extremely surprised and delighted to receive it on the following Monday.This sealer is a well-made product that does an excellent job.I highly recommend Venus Packaging.
Gary Bye
1667958566
Due to global supply , we have only had a few instances we've had to wait . Wendy K has been brilliant helping sort !!
Barney Sanderson
1663051225
Fantastic Customer Service from Peter. Offered to get extra pics of a product to help work out usability.Very fast.
Sarah McGlashan
1659591515
Peter provided amazing service, products have great pricing and the delivery was super quick! Couldn't fault our experience with Venus Pack and will happily shop there again! 10/10. Thanks- Sarah - Mobility and Wellness.
Michelle Lopez
1658716054
Second time I've ordered with these guys and the customer service is second to none. Very prompt replys to emails and the ordering process is so quick, easy and thorough. Very speedy delivery too!
Warren Cotton
1656847778
Received items next day, packed securely, service was first class and the product works exactly as described, one very happy person.Warren
Warren Cotton
1656741762
Received items next day, packed securely, service was first class and the product works exactly as described, one very happy person.Warren
Nageswara Rao Gollapudi
1655869196
Very Reliable, Prompt service! Good Value and super fast delivery!!
Abhi S
1655767307
Always easy to deal with. Got a few samples and ideas from the crew for what I needed before purchasing packaging over the last 2 years.
Sean Kingston
1654047737
Always a great experience at Venus packaging. Great products and fast picking/packing
Fifita Puku
1626404926
Pleasure to do business with. Speedy and efficient process especially during these COVID conditions, terrific communication.Will definitely be a return customer.Cheers Jamie Pang for a painless transaction.
Michael Duggan
1620282953
Cathay and Alex, you were so kind and helpful, thank you so much ! (Mike with the 20 games)
pankaj agarwal
1618374682
As a small Business owner it is very challenging to find the right product. As we are price sensitive and look for the best quality option with 1,000 questions to ask. Venus Packaging makes you feel that they are there for you and for your needs no matter how many questions you ask and even go there and try the product as a trial. Very happy with their sales and customer service. A special shout out to Jamie Pang who is their sales exec and does a top job.RegardsPankaj AgarwalFounder/DirectorPure n Cure Pty Ltd
PHONG NGO
1618360655
I am very happy to deal with Venus Packaging. Their products are quality, lead time is so efficient and the service is excellent. Well deserved a 5 stars.
Customer Service
1618301130
Fantastic company to deal with. Massive range of quality products at great prices!
Con Iliadis
1618290754
Great range of products, wonderful helpful sales staff to assist you with your enquiry and speedy efficient delivery service..
A karatau-keightley
1605166147
I did my homework before purchasing through this business. Great to know they were local business...Victoria, and beautiful efficient and friendly service. Good providing some guidelines to help my packaging issues and my purchase arrived within two days. Thankyou Venus Packaging.
Rich Pascall
1601068751
Great customer service, we've been looking for, "easy to use" ties for our fruit trees, Jamie was very helpful providing information and samples to help us decide, thank you. We only had a very small order but, were treated as if we had placed a large order! Do you have an Instgram account so I can follow you? Would not hesitate to use this company again.
John O'Callaghan
1599640361
I have bought from Venus 3 times since the Victorian lockdown started, and their products are of high quality and the customer service is really great. The sales staff explained my packaging options really well over the phone which allowed us to make an informed (and cost-effective!) decision on what was best for our company. It was easy to collect (contactless arrangements) too. Also the machine techs / after sales service was spot on. Thanks guys.
Navjot Singh
1591173984
Great sales team that goes the extra distance to get the information you need! Used the guys twice now and cant say I have a single complaint!
Rory Rathbone
1584670581
Exceptional customer service. Alexander went out of his way and kept me updated with the progress of my delivery which I needed urgently.
Rory Rathbone
1567656826
Exceptional customer service. Alexander went out of his way and kept me updated with the progress of my delivery which I needed urgently.
Brendan Renehan
1565763717
Jamie was very helpful with providing the best model for our needs to seal bags and the delivery driver Paul was happy and prompt with delivery. thanks for your service Brendan RConnell Bros Dispatch Manager
Remmi Aloni
1548036919
The customer service is very good. They were lovely to deal with, very helpful and were able to offer me the products that I needed. Highly recommend!
